Howard Drywall (“Howard Drywall,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and how we may use photographs, videos, and other project-related content for business and marketing purposes.

By using https://howarddrywall.com or providing information to Howard Drywall, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Howard Drywall is a family-owned drywall company providing drywall installation, repair, finishing, texturing, ceiling work, remodeling and renovation services, and related residential construction services.

Website: https://howarddrywall.com
Phone: +1 (309) 262-8404
Email: info@howarddrywall.com

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request an estimate, inquire about our services, communicate with us, or otherwise interact with our website.

This may include:

• First and last name
• Phone number
• Email address
• Project or property address
• Type of service requested
• Project details and descriptions
• Information about the condition or scope of a project
• Preferred contact information
• How you heard about Howard Drywall
• Photographs or videos you voluntarily provide
• Files or other materials you voluntarily submit
• Communications between you and Howard Drywall
• Any other information you choose to provide

We may also automatically collect limited technical information when you visit our website, including information such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• General website usage information

This information may be collected through standard website technologies, cookies, security tools, analytics tools, and similar technologies.

3. Information Collected Through Our Contact Forms

When you submit a contact or estimate request through our website, we collect the information you provide so that Howard Drywall can respond to your inquiry and evaluate your project.

Contact form information may include your name, phone number, email address, project address, requested service, project description, referral source, and any photographs or files submitted with the inquiry.

Contact form submissions may be transmitted through third-party website and email services used to operate the website and deliver communications to Howard Drywall.

4. How We Use Your Information

We may use information we collect to:

• Respond to questions and inquiries
• Contact you about a requested project
• Provide estimates or quotes
• Understand the scope and location of a project
• Schedule and coordinate services
• Communicate about ongoing or completed projects
• Provide customer service
• Maintain business records
• Improve our website and services
• Improve customer experience
• Protect the security and integrity of our website
• Prevent fraud, spam, abuse, or unauthorized activity
• Comply with applicable laws and legal obligations
• Conduct legitimate business and administrative activities
• Promote and market Howard Drywall and its services

We seek to use personal information only for legitimate business purposes and in a manner consistent with the purposes described in this Privacy Policy.

5. Project Photographs and Videos

Because photographs and visual documentation are important to our work, Howard Drywall may take photographs and videos of projects before, during, and after work is performed.

These photographs or videos may show:

• Drywall installation
• Drywall repairs
• Finishing and texturing
• Ceilings
• Rooms and interior spaces
• Exterior portions of a property
• Construction or renovation progress
• Finished projects
• Tools, materials, and workmanship
• Before-and-after project conditions
• Employees, contractors, customers, or other individuals who may appear incidentally in project-related content

Photographs and videos may be taken by Howard Drywall or by individuals working on behalf of Howard Drywall.

6. Use of Project Photos and Videos for Marketing

Howard Drywall may use photographs and videos of its work for legitimate business and marketing purposes.

Marketing uses may include:

• Howard Drywall’s website
• Portfolio and project galleries
• Before-and-after examples
• Social media pages and posts
• Facebook
• Instagram
• Google Business Profile and other business listings
• Online advertising
• Printed advertising materials
• Business cards and promotional materials
• Brochures and flyers
• Presentations
• Proposals and promotional materials
• Other Howard Drywall marketing or promotional channels

We may use images to demonstrate the quality, craftsmanship, services, techniques, and results of our work.

We may also crop, resize, edit, enhance, or combine photographs and videos for reasonable marketing and presentation purposes.

7. Privacy of Homes and Properties in Marketing Materials

We understand that project photographs may show portions of a customer’s home or property.

When using project photographs or videos for public marketing, Howard Drywall will make reasonable efforts not to intentionally disclose unnecessary identifying information such as:

• Customer names
• Exact property addresses
• Telephone numbers
• Email addresses
• Security information
• Documents containing personal information
• Other private information visible within a project area

We may use photographs of rooms, walls, ceilings, architectural features, repairs, construction details, and completed work even when those images are associated with a particular project.

If a customer has concerns about the use of photographs or videos of their property for marketing purposes, they may contact Howard Drywall using the information provided at the end of this Privacy Policy.

8. People Appearing in Project Photos or Videos

Individuals may occasionally appear in photographs or videos taken at project locations.

Howard Drywall does not intentionally use a customer’s name, personal contact information, or other identifying information in connection with marketing images unless appropriate permission has been obtained or disclosure is otherwise permitted.

Where appropriate, Howard Drywall may avoid, crop, blur, or otherwise minimize the appearance of identifiable individuals in marketing materials.

Customers may contact Howard Drywall regarding concerns about identifiable images of themselves or members of their household appearing in marketing materials.

9. Customer-Provided Photos and Files

Customers may voluntarily provide photographs, videos, or other files to help us understand a project.

We may use these materials to:

• Evaluate the requested work
• Prepare an estimate
• Understand project conditions
• Communicate with the customer
• Plan or coordinate services
• Maintain project records

Customer-provided photographs or files will not automatically be treated as permission for public marketing use.

If Howard Drywall wishes to use customer-provided photographs or other materials publicly for marketing purposes, we may request appropriate permission before doing so.

10. Marketing Communications

If you provide your email address or phone number, we may use it to communicate with you about your inquiry, estimate, project, appointment, or requested services.

We may also send promotional or marketing communications where permitted by applicable law and where we have an appropriate basis to do so.

You may request that Howard Drywall stop sending promotional communications by contacting us.

A request to stop promotional communications will not prevent us from sending necessary transactional or service-related communications, such as messages concerning an active project, estimate, appointment, or customer-service matter.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used for purposes including:

• Website functionality
• Security
• Remembering preferences
• Improving website performance
• Understanding website usage
• Analytics, if enabled
• Supporting third-party website features

You can generally control cookies through your web browser settings.

Some cookies may be necessary for the website to function properly.

If third-party services are enabled on the website, those services may place their own cookies or similar technologies according to their own privacy policies.

WordPress itself and website plugins may use cookies for functions such as authentication, comments, security, preferences, and other website functionality. WordPress recommends that site owners disclose the cookies and personal-data practices actually used by their particular themes and plugins rather than relying solely on the default WordPress policy text.

12. Comments

If comments are enabled on portions of our website, WordPress may collect the information submitted through the comment form, including the information necessary to process the comment.

This may include:

• Name
• Email address
• Website address, if provided
• Comment content
• IP address
• Browser user-agent information

This information may be used to help detect spam, moderate comments, and operate the comment system.

If you choose to save your name, email address, and website in a comment cookie, WordPress may store that information in your browser for convenience on future comments. WordPress provides an opt-in mechanism for these comment cookies.

If comments are not enabled on the website, this section does not apply.

13. Media and Image Metadata

If you upload photographs to our website, you should avoid uploading photographs containing unnecessary embedded metadata, including GPS location information or other sensitive metadata.

Photographs published publicly on a website may potentially be downloaded and analyzed by other people.

Howard Drywall will make reasonable efforts to avoid intentionally publishing unnecessary personal information contained within project photographs.

14. Embedded Content From Other Websites

Our website may include embedded content from third-party websites, such as:

• Videos
• Images
• Maps
• Social media content
• Reviews
• Articles
• Other third-party content

Embedded content may behave similarly to visiting the third-party website directly.

Third-party services may collect information about your interaction with the embedded content, use cookies, or collect other information according to their own privacy policies.

Howard Drywall does not control the privacy practices of third-party websites.

15. Third-Party Services

We may use third-party providers to operate, secure, maintain, and improve our website and business communications.

These services may include providers used for:

• Website hosting
• Email delivery
• Contact forms
• Website security
• Spam protection
• Analytics
• Social media integrations
• Website functionality
• Communication tools
• Marketing or advertising services

These providers may process information on our behalf as necessary to provide their services.

Third-party providers may have their own privacy policies and terms governing their collection and use of information.

16. How We Share Information

We do not sell or rent your personal information.

We may share personal information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.

This may include sharing information with:

• Howard Drywall employees or authorized representatives
• Contractors or service providers involved in a requested project
• Website hosting and technology providers
• Email and communication providers
• Security and spam-prevention providers
• Analytics or marketing service providers, when used
• Professional advisers or service providers
• Government authorities when required by law
• Law enforcement or other parties when legally required or necessary to protect our rights, property, or safety

We expect service providers handling information on our behalf to use that information only as necessary to provide the services for which they were engaged.

17. Reviews and Testimonials

Howard Drywall may receive customer reviews, ratings, testimonials, and feedback through third-party platforms such as Google, as well as directly from customers.

We may display genuine customer reviews, testimonials, ratings, or feedback on our website, social media pages, Google Business Profile, advertising, printed materials, and other marketing or promotional channels.

Reviews submitted directly to third-party platforms, including Google, are governed by the privacy policies and terms of those platforms.

We may use publicly available information associated with a customer’s review, such as the customer’s name, profile name, review content, rating, or photograph, when displaying or sharing that review through our own marketing channels, subject to applicable laws and platform rules.

We may also request permission from customers to use feedback, testimonials, photographs, videos, or other project-related content in Howard Drywall’s marketing materials.

Howard Drywall does not intentionally create, purchase, or publish false customer reviews, and we do not falsely represent that a person is a customer when they are not.

We do not require customers to provide a positive review or offer compensation in exchange for a particular rating or review.

If you have provided a testimonial, review, photograph, or other marketing content directly to Howard Drywall and would like us to review a request to remove or modify it, please contact us using the information provided in this Privacy Policy.

Requests concerning content published on a third-party platform, such as Google, may need to be directed to that platform because Howard Drywall does not control content published on third-party services.

18. Information We Do Not Intentionally Collect

Our website is not intended to collect sensitive personal information unrelated to a drywall project.

Please do not submit unnecessary sensitive information through our website, including:

• Social Security numbers
• Driver’s license numbers
• Financial account numbers
• Credit card numbers
• Passwords
• Medical information
• Government identification
• Other sensitive personal information that is not necessary for a project inquiry

19. Payment Information

Unless otherwise specifically stated on the website, Howard Drywall does not collect or process payment card information through the website’s contact form.

If payment processing is offered through a third-party service in the future, that service may collect and process payment information under its own privacy policy and terms.

20. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee the absolute security of information submitted through our website or transmitted electronically.

21. How Long We Retain Information

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The nature of the information

• Whether you have an active project

• Business and customer-service needs

• Accounting or recordkeeping requirements

• Legal obligations

• Dispute resolution

• Security requirements

Project records, communications, estimates, photographs, and related business records may be retained for as long as reasonably necessary for legitimate business purposes.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

22. Website Accounts and Administrative Information

The public-facing website is not intended to provide customer accounts unless specifically stated otherwise.

If user registration or customer accounts are enabled in the future, additional personal information may be stored in user profiles and may be accessible to authorized website administrators as necessary to operate the website.

WordPress may also create temporary or persistent cookies for login, authentication, and administrative functions.

23. Password Resets and Administrative Functions

If customer or user accounts are enabled in the future, password-reset functionality may process information such as an email address and IP address as necessary to provide the password-reset service.

These functions are generally intended for authorized users and website administrators rather than ordinary website visitors.

24. Where Information Is Sent

Information submitted through our website may be transmitted to Howard Drywall and to third-party service providers used to operate the website, process forms, deliver email, prevent spam, provide security, or provide other website functionality.

For example, contact form information may be transmitted through our website’s form and email-delivery systems before being delivered to Howard Drywall.

Some third-party providers may process information on servers located outside your state or outside the United States.

25. Spam and Security Detection

Visitor information may be processed by automated security, spam-detection, or abuse-prevention services.

These services may receive information such as IP addresses, browser information, form-submission information, or other technical information necessary to identify suspicious activity.

26. Children’s Privacy

Our website and services are intended for a general audience and are not directed toward children.

We do not knowingly request or intentionally collect personal information from children for purposes unrelated to providing our services.

If you believe a child has provided personal information to us, please contact us so we can evaluate the situation and take appropriate action.

27. Your Privacy Choices and Rights

Depending on applicable law, you may have rights concerning personal information we maintain about you.

You may contact us to request:

• Access to personal information we maintain about you

• Correction of inaccurate information

• Deletion of personal information, where applicable

• Information about how your information is used

• Information about how your information is shared

• Removal or review of certain marketing communications

• Review of certain project photographs or marketing content involving you or your property

We may need to verify your identity before responding to certain requests.

Some information may need to be retained when required by law or when reasonably necessary for legitimate business purposes, security, recordkeeping, dispute resolution, or other permitted purposes.

28. Marketing Photo and Video Requests

If you are a customer and believe a photograph or video used by Howard Drywall for marketing purposes identifies you or your property and you would like us to review its continued use, please contact us.

We will review reasonable requests to remove, replace, crop, blur, or otherwise modify marketing content where appropriate.

Requests concerning photographs or videos will be evaluated based on the circumstances, applicable permissions, legal requirements, and legitimate business interests.

29. Links to Other Websites

Our website may contain links to websites operated by third parties.

These may include social media platforms, business directories, manufacturers, vendors, service providers, or other websites.

Howard Drywall is not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

30. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, third-party providers, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage visitors to periodically review this Privacy Policy.

31. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the use of photographs and videos involving your project or property, please contact us.

Howard Drywall

Phone: +1 (309) 262-8404
Email: info@howarddrywall.com
Website: https://howarddrywall.com

You may also contact us through our Contact Us page.

Effective Date: August 17, 2026
Last Updated: August 17, 2026